Terms & Conditions

Last Updated: January 16, 2025

Welcome to The Tea Supplier! By using our website theteasupplier.co.uk, placing an order, or accessing any of our products or services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our website.

1. About Us

The Tea Supplier is a UK-based retailer specializing in premium CBD teas. We provide a range of carefully crafted CBD-infused teas designed to promote wellness, relaxation, and stress relief.

2. Products and Services

• Product Availability: We make every effort to ensure that our products are available for purchase and accurately represented on our website. However, product availability may change without notice, and we reserve the right to limit quantities or discontinue products.
• Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions, pricing, or availability are error-free. If there is an issue with a product you have ordered, please contact us immediately.

3. Ordering and Payment

• Placing an Order: To place an order, simply add items to your cart and follow the checkout process. You will be required to provide accurate billing and shipping information.
• Payment: All payments are processed through secure, third-party payment gateways. By providing payment information, you authorize us to charge the full price of the products, including taxes and shipping, to the provided payment method.
• Order Confirmation: Once your order is placed, we will send you an order confirmation email. This is not an acceptance of your order, and we reserve the right to cancel or refuse orders at our discretion.

4. Shipping and Delivery

• Shipping Costs: Shipping costs will be calculated at checkout and depend on your location and the weight of your order.
• Delivery Times: We strive to process and ship all orders within [X] business days. Delivery times vary depending on your location and the shipping method selected.
• Shipping Restrictions: We only deliver within the UK. International shipping is not currently available.

5. Returns and Refunds

• Returns: We are committed to customer satisfaction. If you are not happy with your purchase, please contact us within [X] days of receiving your order to request a return. All products must be unopened and in their original packaging for returns.
• Refunds: Once your return is processed and approved, we will issue a refund to the original payment method, excluding shipping costs.
• Damaged or Defective Products: If you receive damaged or defective products, please contact us immediately, and we will provide a replacement or full refund.

6. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please review our Privacy Policy to learn how we collect, use, and protect your data. By using our website and placing orders, you consent to the practices outlined in our Privacy Policy.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of The Tea Supplier or its content providers and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any of the content without prior written permission.

8. User Conduct

By using our website, you agree not to:

• Use the website for any unlawful or fraudulent purposes.
• Harass, defame, or abuse others.
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
• Violate any applicable laws or regulations.

9. Limitation of Liability

To the fullest extent permitted by law, The Tea Supplier shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products, even if we have been advised of the possibility of such damages.

10. Indemnity

You agree to indemnify, defend, and hold harmless The Tea Supplier, its directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the website or violation of these terms.

11. Modifications to the Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be reflected on this page with an updated “Last Updated” date. Please review this page periodically to stay informed of any changes.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be resolved in the courts of the United Kingdom.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

The Tea Supplier
info@theteasupplier.co.uk